Welcome to Vida Payments! Our new online portal where our members can access and verify  our only, current payment instructions regarding their specific contracts. Please feel free to call our accounting department if you have any questions, concerns, or simply need clarification. This site is for payment information only, for reservations or customer service please refer to your resort specific website for further information. The individual resort pages can be found by clicking on the resort brands at the top of this page.

FOR U.S & Canada: 1-866-888-0587 / All other Countries: +52-322-176-0660
Hours Of Operations: Monday - Friday 8:00 AM - 8:00 PM CST


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By Credit Card: Visa, MasterCard, Discover and American Express
By Check through mail:

        Mail Services
        P.O. Box 56369
        Houston, TX 77256

P.O. Box is owned by an independent third party mailing services company that is in no way or form associated or affiliated with Vida Vacations or any of its related companies. Please do not send any correspondence other than payments to this address. Any correspondence other than payments will not be received by Vida Vacations or any of its related companies . To send other correspondence to Vida Vacations or any of its related companies, please refer to your contract.

To pay by Phone please call us at:
For U.S & Canada: 1-866-888-0587
All other Countries: +52-322-176-0660

For Sea Garden, Mayan Palace
and The Grand Mayan:


For The Bliss:

For The Grand Bliss:

For Grand Luxxe:

These emails are for accounting purposes only. No other requests will be attended here.

For Member Reservations please login: www.mywebreservations.com
For more information on our resorts and hotels, please visit our site: www.vidavacations.com

Please note also that the payment instructions on this website are the only authorized channels for remitting payments. To ensure receipt by the company and proper credit to your account, please do not remit payments in any other manner and make sure that the mailing address, wire transfer information or other remittance details are exactly as stated on this website.